Delivery & Dispatch
National Shipping: Orders will be packed and shipped within 2 working days of order. Orders will not be packed or shipped on weekends. Any orders placed after 12pm Friday will be shipped the following Monday. We use NZ Post as our courier of choice and from dispatch all orders will be supplied a tracking number and updated along the way as to the status of their shipment. Prices vary on domestic shipping depending on location. North Island addresses will be subject to a flat rate of $6 for a package less than 20kg. Packages in a surplus of 20kg will be charged by weight of the item. South Island addresses will pay a flat rate of $11 for a package weighing less than 20kg. Surplus rules will apply as stated above.
Click & Collect: All order placed online have the option of being picked up in store during normal store hours 7 days/week. We ask that all orders are given a 2 hours preparation time before being picked up. Customers may choose their ideal day and time slot at the time checkout. There will be a dedicated section in-store dedicated to package pickup and will be labeled accordingly. If you have any questions or concerns about this process please contact us at Hello@fillgood.co.nz
Delivery: On select days we will offer Cambridge delivery for an additional $5 charge. Your address must be within 20km distance of our Cambridge based shop and comes with a minimum order of $30. We ask that all orders be made before 10 am for same day delivery. Any orders placed after 9am on the selected delivery day will be pushed to the next available delivery day. Customers will have the option to choose delivery at the time of checkout and will only be allowed to choose that option if your address falls within the 20km radius rule. We will notify you when your order has been dispatched and can expect your delivery within the time-frame given. Deliveries will be left at your door in chilled box (if necessary). Please provide any special instructions for delivery at the time of checkout, if they apply.